Privacy Policy

Effective Date: June 2026

Introduction

The Hideaway Head Spa @ The Lounge ("we," "our," or "us") is committed to protecting your privacy and safeguarding your personal information. This Privacy Policy explains how we collect, use, store, disclose, and protect your information when you visit our website, book services, purchase products, or otherwise interact with us.

By using our website, you consent to the collection and use of information in accordance with this Privacy Policy.

What Information We Collect

We may collect personal information that you voluntarily provide, including:

• First and last name

• Email address

• Telephone number

• Mailing address

• Appointment details

• Gift card purchases

• Service preferences

• Marketing preferences

• Payment information (processed securely by third-party providers)

We may also automatically collect:

• IP address

• Browser type

• Device information

• Website activity

• Referral sources

• Pages viewed

• Date and time of website visits

How We Collect Information

We collect information when you:

• Complete a contact form

• Schedule an appointment

• Purchase a gift card

• Subscribe to our email list

• Submit a review

• Communicate with us via email, phone, text message, or social media

• Browse our website

Certain information may also be collected automatically through cookies, analytics tools, and website technologies.

Why We Collect Personal Information

We collect personal information to:

• Schedule and manage appointments

• Provide customer service

• Process payments and gift card purchases

• Communicate appointment confirmations and reminders

• Improve our website and services

• Respond to inquiries

• Send marketing and promotional communications

• Meet legal and regulatory requirements

• Prevent fraud and misuse of our services

How We Store, Use, Share, and Disclose Information

Personal information is stored through secure third-party service providers utilized for website hosting, appointment scheduling, email communications, payment processing, and business operations.

We may share information with trusted third-party providers solely as necessary to operate our business, including:

• Wix

• Online booking systems

• Payment processors

• Email marketing providers

• Website analytics providers

We do not sell, rent, or trade your personal information to third parties.

We may disclose information if required by law, court order, or government request.

Marketing Communications

With your consent, we may send:

• Promotional emails

• Special offers

• Event announcements

• Newsletters

• Text message promotions

You may opt out at any time by:

• Clicking "Unsubscribe" in any email

• Replying STOP to promotional text messages

• Contacting us directly

Please note that appointment reminders and service-related communications may still be sent even if marketing communications are declined.

Cookies and Tracking Technologies

Our website may use cookies and similar technologies to improve functionality and user experience.

These technologies may collect information about:

• Website traffic

• User preferences

• Session activity

• Device information

• Marketing effectiveness

Third-party services such as Google Analytics and Wix may place cookies on your device. These providers maintain their own privacy practices and policies.

You may disable cookies through your browser settings, though portions of the website may not function properly.

How Visitors May Withdraw Consent

If you no longer want us to process your information, or if you would like to:

• Access your personal information

• Correct inaccurate information

• Delete your information

• Withdraw marketing consent

Please contact us using the information listed below.

We will respond within a reasonable timeframe as required by applicable law.

Data Security

We implement reasonable safeguards designed to protect personal information against unauthorized access, disclosure, alteration, or destruction.

However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.

Children's Privacy

Our website and services are not directed toward children under the age of 13.

We do not knowingly collect personal information from children under 13 years of age.

Privacy Policy Updates

We reserve the right to modify this Privacy Policy at any time.

Changes will become effective immediately upon posting to this website.

We encourage visitors to periodically review this Privacy Policy for updates.

Contact Information

If you have questions regarding this Privacy Policy or wish to access, correct, or delete your information, please contact:

The Hideaway Head Spa @ The Lounge

Stanwood, Washington

Phone: (360) 629-4247

Email: relax@theskincarelounge.com

Website: www.theskincarelounge.com